Preparting/ Start Using
Q
How do I install Biz Benrie Pro?
A
Please see the install introduction below for details.
Q
Is it free to use?
A
Biz Benrie Prois monthly subscription. Please see the Plans and Pricing page for more detail.
Q
What is the Compatibility of Biz Benrie Pro
A
See below for details.
Q
Certificate errors occurs during the installation of Biz Benrie Pro. How should I deal with it?
A
See the steps below for details.
Already in use
About Features
Q
I would like to add the functions of Biz Benrie Pro to keyboard shortcuts. Is it possible to register such a function? (For example, if you want to align the shape to the right, press ctrl +Z to align it to the right.)
A
Partially possible by using the Quick Access Toolbar. See the steps below for details.
Q
I want to remove the map-like watermark on the background of the slide template and the "Copyright..." on the right side.
A
It is possible by changing the setting of the slide master. See the steps below for details.
About Payment
Q
When will I be charged?
A
It will be from the day you stausage start date. 1 month subscription will start from the usage start date.
Q
Will the monthly fee continue to be withdrawn? In that case, I am trying the premium plan, but if I want to return to the regular plan, how should I request it?
A
Since the premium plan is a subscription purchase, the credit card you registered will be charged every month. If you want to return to the Biz Benrie plan (free plan), please check the cancellation method.
About Cancellation
Q
Please tell me how to cancel Biz Benrie Pro (former premium plan).
A
Please cancel by following the steps below. If the cancellation procedure is not completed normally, please contact us using the inquiry form.
Q
How long can I use it if I cancel?
A
You can use it up to one month after the last payment date.